favehotel Manahan Solo has once again made a remarkable achievement by securing the highest score in the FB Product Arch Audit category for 2-3 star hotels within the Archipelago International network. This recognition was awarded for the consistent implementation of cleanliness and sanitation standards in the kitchen area and the application of golden rules by the entire kitchen staff in every work process.
Furthermore, favehotel Solo Baru demonstrated exceptional performance by ranking second in the FB Service Arch Audit category for 2-3 star hotels. This assessment was based on guest satisfaction levels measured through reviews, the cleanliness of Lime Restaurant, adherence to golden rules, and revenue achievements from food and beverage products. The audit resulted from a thorough evaluation throughout 2024 by Archipelago International.
The awards were personally received by Khuswatus Solikhin, Hotel Manager of favehotel Solo (Manahan Solo and Solo Baru), during the General Manager Conference 2024 held at Aston Batam Hotel & Residence from November 4-7, 2024.
Khuswatus Solikhin, Hotel Manager of favehotel Solo (Manahan Solo and Solo Baru), expressed his gratitude for the team’s hard work in achieving this recognition: "This achievement results from the dedication and commitment of the entire team at favehotel Manahan Solo and Solo Baru in maintaining the quality of our services and products. We believe this success will motivate us to improve continuously."
Aris Sasongko, Executive Chef of favehotel Solo (Manahan Solo and Solo Baru), also shared his thoughts: "We always ensure that every kitchen process adheres to the highest cleanliness and sanitation standards while applying the golden rules in every task. This has been the key to providing the best experience for our guests."
As part of their ongoing efforts, favehotel Manahan Solo and Solo Baru will focus on:
- Human Resource Development: Enhancing staff training to ensure better operational standards.
- Product Innovation: Introducing new, creative menus that cater to guest preferences.
- Service Improvement: Strengthening cleanliness, sanitation, and service quality at Lime Restaurant.
- 2025 Target: Increasing audit scores and maintaining their position as top-performing hotels in the 2-3 star category.
This award is a testament to favehotel Solo’s commitment to providing exceptional guest experiences. May this achievement mark the beginning of even greater success in the coming year.